The Missouri Botanical Garden strives to make all visitors feel welcome. We are committed to providing all visitors with a beautiful and engaging experience within an environment free of discrimination or harassment where all individuals are treated with respect and dignity.
 

For accessibility assistance during your visit, please call our hospitality line at (314) 327-6390 upon arrival. Manual wheelchairs may be brought to the bottom of the Jack C. Taylor Visitor Center entrance ramps for guest use. Scooters must be rented at the ticket counter prior to scooter delivery. All accessibility devices available on a first-come, first-serve basis.

For all general inquiries, please call our Contact Center at (314) 577-5100.

 

Wheelchairs, Scooters and Strollers

Manual wheelchairs, motorized scooters, and strollers are available on a first-come, first-served basis at the Jack C. Taylor Visitor Center during normal Garden hours

Wheelchair rental is free. 

Motorized scooter rental is $30. Visitors must be age 18 or older and possess a valid driver's license to rent motorized scooters. During days of high demand, including some signature events, motorized scooter rentals may be limited to a specific window of time to allow for recharging between uses.

Stroller rental is $3. 

During Whitaker Music Festival , a limited number of wheelchairs are available to borrow on a first-come, first-served basis. Motorized scooters and strollers are not available for rent on Whitaker performance evenings. We apologize for any inconvenience. For more information or to inquire about specific days, please call (314) 577-5100.

Service Animals

Service animals are welcome, but no pets please. "A service animal is any dog that is individually trained to do work or perform tasks that benefit an individual with a disability" per the Americans with Disabilities Act 1990, Title III 2010 Revised Regulations-36.104. Emotional support animals are not recognized as service animals and are not permitted at the Garden, Shaw Nature Reserve, or Sophia M. Sachs Butterfly House. 

The following guidelines will help you enjoy your visit with your service animal:

  • All service animals must remain on a leash or harness at all times and may not be left unattended.
  • You are responsible for controlling your service animal's behavior. You are also responsible for cleaning up after your service animal. 
  • If at any time your animal's behavior becomes a threat to the safety or well being of other visitors, the Garden reserves the right to ask you to enjoy the Garden without your service animal present. 

Amenities

  • Parking: Accessible parking spaces are located on both the east and west parking lots at the Garden's main entrance. View Garden map
  • Elevators: A few of our buildings are multiple levels. Elevators are located in the following:
  • Restrooms: All restrooms are accessible to visitors. Family/Companion Assist restrooms are located at:
    • Spink Pavilion
    • Stephen and Peter Sachs Museum
    • Brookings Exploration Center and PlantLab
  • Exploring the Garden by tram: The Garden tram is manual wheelchair-accessible. Due to safety concerns, we are not able to accommodate personal motorized equipment on our trams at this time. Visitors are welcome to leave their motorized equipment at the tram shelter until the end of the tour and may transfer to a complimentary wheelchair to enjoy the tour. A printed copy of the tram script is available upon request. Please ask a visitor services tram attendant or pick up a copy at the Ticket Counter in the Jack C. Taylor Visitor Center. Learn more
  • Unique Display Gardens:
  • Large Print, Braille, and American Sign Language:
    • Braille or large print handouts available for classes. Please contact (314) 577-5140 at least two weeks prior to start date of class.
    • American Sign Language (ASL) interpreting is offered at all Whitaker Music Festival concerts.
  • Pre-visit Tools:  The Doris I. Schnuck Children's Garden is a place for families to discover, explore, pretend, observe, and have nature adventures together. A visit to this special garden offers a variety of sensory experiences that encourage socialization, motor skill development, and foster a love of the natural world. These pre-visit tools were developed to help make a child’s experience a more meaningful and comfortable should they be living with Autism Spectrum Disorder (ASD) and other sensory disorders:
  • Calming Corner: A comfortable room for nursing moms and for young visitors who need a quiet space and relief from sensory stimulation. Located in Edward Jones Hall near the Brookings Exploration Center and Doris I. Schnuck Children's Garden, the room is purposefully designed with soft lighting, soothing colors, and comfortable seating. Calming activities in the room include books, tactile toys, plush forest critters, and soft mats. The room is available on a first come –first serve basis. Learn more 
  • Low Sensory Areas: Visitors in need of a less stimulating environment in the Garden are encouraged to visit the English Woodland Garden, Chinese Garden, Japanese Garden, Brookings Exploration Center before 10am and after 4pm, and the Children’s Garden before 10am or after 2pm most afternoons.
  • Please note: Due to its historic nature, Tower Grove House is not wheelchair or stroller accessible. Explore Tower Grove House virtually and learn more about the history of Henry Shaw's former country home.

 

Contact

For questions regarding accessibility, please email accessiblegarden@mobot.org